DELIVERY POLICY
PLEASE NOTE THAT OUR DELIVERY SERVICE IS NOT AVAILABLE AT THE MOMENT!
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Order Deadline: we update our new menu weekly (Sunday) and orders for delivery and click and collect must be placed by 7pm Wednesday.
Please note that the minimum order for delivery is £15 (exc £2.50 delivery).
Delivery: Currently our delivery routes cover Newcastle, Gateshead, North Tyneside. See full list of postcodes covered below:
Ne1, Ne2, Ne3, Ne4, Ne5, Ne6, Ne7, Ne8, Ne9, Ne10, Ne11, Ne12, Ne13, Ne15, Ne16, Ne17, Ne20, Ne21, Ne25, Ne26, Ne27, Ne28, Ne29, Ne40, Ne41, Ne42, Ne45
For other destinations please get in touch. You will be contacted a day before with a delivery slot. Where possible we will call ahead to let you know we are on our way. We will deliver the goods to the address you specify for delivery in your order. It is important that this address is accurate. Please be precise about where you would like the goods left if you are out when we deliver. We cannot accept any liability for any loss or damage to the goods once they have been delivered in accordance with your delivery instructions (unless this is caused by our negligence).
Although we will make every reasonable effort to deliver your goods, to the address specified, on the requested date, there may be occasions when delivery is not possible due to events out with our control. In these instances we will contact you, using the information you provided when you ordered. We do not accept any liability for any loss or damage to the goods arising from these instances.
You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.